We are looking for a customer obsessed, outcome focussed Service Delivery Manager to join our innovative and fast paced team. If you are highly organised and motivated, with strong technical skills and experience in delivering software product implementations and development projects using agile and other methodologies, we would love to hear from you.
The role is to ensure the successful execution of product deployments and bespoke projects, through defining and owning plans, governance and outcomes aligned to the customer’s own success factors and Placecube’s business objectives. You will ensure that the customer is given the strongest foundations on which to build their future with Placecube.
Competitive salary – £45,000 to £58,000 p.a. (+/- depending on experience)Apply now
You will be responsible for ensuring that deployments and projects are delivered successfully, within agreed timeframes and commercial structures.
This will be achieved through:
Essential qualities for all Placecube roles:
Specific requirements for this role:
A keen multi-tasker, you will be accustomed to working on multiple product deployments at any one time and will therefore be required to manage not only your own priorities, but those of the colleagues assigned to work with you on each assignment. Excellent organisational, coordination and planning skills are a must.
You will be proactive in your engagement and internal communications, regularly updating colleagues on the progress of implementations and projects and participating in resource planning sessions. You will need to be comfortable communicating and translating complex technical concepts into plain English.
Technical familiarity with the current product and service range will be required however, training and guidance will be provided.
All positions at Placecube are “not office based”. Staff spend the majority of their time working from their home base, with occasional visits to client sites for project meetings. Staff are expected to attend the scheduled meetings for sales and project team meetings and any training and awareness activities. This requires discipline, self-motivation, initiative, and the ability to operate independently in the absence of close management supervision.
Please email your CV and a covering letter to firstname.lastname@example.org.Deadline 31/01/2022