Lifecycle Approach

Some clients want full end-to-end service and support, others just the tools and a few pointers. We’re flexible to provide whatever you need that’s right for your team to succeed.

Design Build Automate Grow

Using agile methods to deliver rapid, incremental success
Small, high calibre teams that know how to help you fully exploit the technology
Experienced technical leadership to interpret your strategy with pragmatic solutions
Cross-functional approach for efficient delivery with a broader perspective
Full project delivery or mixed teams, flexibly meeting your budgetary needs

Design

  • Digital strategy
  • Customer experience
  • Customer analytics

Your digital strategy must encompass everything you do, and we understand how important that is. Equally, your transformation goals must be achievable and show early, incremental results.

Our skilled teams work alongside you, ensuring your digital projects are designed with your customers at the centre. For us, success will always be about designing great customer experiences with clear success criteria that can be measured, tracked and quickly adjusted.

Build

Agile methods that give greater visibility and include you at every step

Flexible resourcing with transparent costing so you can confidently keep to plan

We use technology to build progressively, removing obstacles that hold you back

We fully embrace Agile methods, particularly Scrum, as a way to deliver features and services quickly. Proactive collaboration, iterative demonstrable working software and the high client satisfaction that comes from a close working relationship.

What is agile development?

Based on iterative and incremental development, requirements and solutions evolve through collaboration between self-organising, cross-functional teams. It promotes adaptive planning, evolutionary development and delivery, a time-boxed iterative approach, and encourages rapid and flexible response to change.

Scrum

Scrum is an agile process that allows us to focus on delivering the highest business value in the shortest time. It allows us to rapidly and repeatedly inspect actual working software. The business sets the priorities. Teams self-organise to determine the best way to deliver the highest priority features.

Multiple teams, multiple suppliers

Scrum can successfully operate across multiple teams, all working from the same top-level programme backlog. In a multi-team environment, one member from each team acts as an ambassador to participate in a daily meeting with ambassadors from other teams, called the Scrum of Scrums.

Quality of Delivery

We use a Test-Driven Development (TDD) approach to ensure quality throughout the project, where automated tests for a user story are written up-front before any functional code is developed. These tests are run repeatedly for a given requirement, and that requirement is not ‘done’ until all of those tests pass. Testing is completed at various levels, from low-level unit tests, through mid-level integration tests, to high-level functional tests.

Continuous Delivery

We propose to work in a continuous delivery environment, where changes are automatically and rapidly deployed through the set of environments (dev, test, pre-production, production) with little or no human intervention. As soon as a new feature is ready, the code is merged and automated tests are run. If those tests all pass, the software is deployed to the next environment, where a further set of tests are run.

Getting Started

Agile is very much a team activity, and it’s imperative that all members of the team buy into the process and are comfortable interacting with other members of that team. We begin any agile initiative with an introductory workshop involving all team members, where the key concepts are explained, and team roles are defined. This workshop also includes an element of team building when there are mixtures of people from different organisations, to ensure that everyone can get to know each other and start to feel part of that team.

Automate

Intelligent automation of simple processes and tasks

Intelligent automation means we are working with clients to equip their Digital Places with simple decision-making and automated tasks, helping them to be more productive by focusing on things which only they can do, eliminating time consuming, repetitive tasks that it can do faster.

Sometimes a ‘robot’ can be as simple as an more intelligent form that decides on the best workflow to initiate. In all cases, the decision to automate is driven by careful analysis of service and user data, so it’s just part of an objective digital transformation conversation.

Grow

Take a more ambitious approach to place-shaping, using digital to grow local services and economies. Acting as brokers or enablers of transformation beyond the organisation, launching digital strategies that bring people, communities, businesses and infrastructure closer together for a more connected Digital Place.

Digital Place is the fastest way to grow your local digital ecosystem.

  • Unify digital experience
  • Integrate with legacy systems
  • Connect across departments and organisations
  • Engage users, teams and communities in planning and design
  • A safe place for local groups to publish and share information
  • A flexible, modular architecture for services to be progressively added
  • Grow a connected digital ecosystem informed by customers and data
  • Your first steps in automation and AI, evolving your ecosystem into a more Intelligent Place

The easiest way to bring together services, people, knowledge and communities in your Digital Place.

Design your place

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